Frequently Asked Questions

If you have read the FAQ below please fill in this contact form. I’ll be in touch ASAP.

Can I come have a look or can you give me a call?

No sorry, I am not a shop open to the public to keep prices down. We do not make or take calls or SMS due to time constraints and work commitments


I keep all prices as low as possible considering the products I sell. Prices are always firm and subject to change

Do you wholesale?

No sorry we do not wholesale

Do you ship products Australia wide?

Yes, we do and for a $7.99 flat rate! 🙂

How do I use my Nat's Fish Reward Points?

In the email you received with your point balance click on ‘Unlock rewards’. You’ll receive a coupon code to use on your next order.
If you didn’t receive the email please check your spam/junk folder? Rewards will end 1st December 2023. Reward points will expire & need to be used prior to then