Shipping/Pickup

All fish are shipped safely all year round. I will replace any losses but am very successful in shipping fish

Qantas/Virgin air freight are also used all year round when requested

Shipping Information

Livestock are sent with heat packs and oxygen via Toll & Fastway Monday to Wednesday

Dry goods are generally sent via Australia post parcel post or express post if selected Monday to Friday. I will also combine fish and dry goods where practical to save you money

Pickup

Pickup is now available Monday afternoons/evenings in Coledale NSW 2515 from 430pm. Payment is via CASH ONLY. You DO NOT need to pre-purchase the fish on this website or pay shipping. Please contact me to confirm your order by midday Monday so I know what to bring home. I do not have somewhere to keep the fish at my house if you do not attend so please ensure you can definitely pickup prior to making arrangements or the fish will die

Dead on Arrival (DOA) Policy

Despite the care placed in sending your fish to you, on rare occasions fish die in transit.
I am happy to replace these fish on your next order or provide credit on your next order if you’d like another type of fish. No refunds will be given and you will pay freight charge unless the whole order goes missing or all fish are DOA.

Tracking

You will receive a tracking number via email if you wish to monitor it. If you have an enquiry or concern related to tracking or delivery, your best bet is to call your local depot of the courier to save time. If you have not received your tracking email please send me a contact form

How to ship fish as showed by popular youtuber Cory from Aquarium Co-op.


Fastway Couriers

Track order here

Australia Post

Track order here

QANTAS Freight

Track order here